Delivery of products

Delivery/shipping of the product is done at your request, it is not allowed to transfer the product to another person on our part. If the buyer is unable to pick up the product before purchase, the buyer is obliged to present a trusted person and his details in order for the product to be transferred.

FAQ

A potential buyer or any interested person regarding any product or service on Egiftcard.ge has the right to request detailed information about the product.

Product information

Any type of product that is placed on our website www. Egiftcard.ge is accompanied by an internal description that defines the details of the product and its components, what the product is for or why it is intended. The user is obliged to familiarize himself with the product details in detail, and by marking these points with a “check” (confirmation button), he automatically confirms that he has familiarized himself with the product details on our website.

Verification

Our products, which are located on Egiftcard.ge, all have their own activation platform, therefore, when the product reaches the consumer, the consumer is obliged to ensure that the product is used on the correct and appropriate platform, which is intended for activating a specific product.

Validation

The user/buyer who uses/will use our products is obliged to sign an acceptance form, which insures both parties against various misunderstandings. Since the products on our website are non-physical products, the user is obliged to fully familiarize himself with the purchase agreement so that both parties can avoid misunderstandings in the future.

Customer/Buyer/Reseller

The user/buyer/reseller can review in detail all the information contained in the product's components and its validation.

Acceptance/Delivery

Any user who places an order on the website is obliged to fill out all fields in detail, correctly, and most importantly with active information so that the product reaches the user quickly and smoothly.

 If the information provided by the customer does not match the active information, in this case the product will still be shipped based on the specified details, therefore, all persons who place an order on Egiftcard.ge are required to correctly fill in all required fields.

Warning: All customer personal information is protected and not stored in any database!

Product confirmation

The customer who purchases or receives our products is obliged to activate the product within 24 hours in order to identify the product in the relevant system, thus ensuring that the seller/buyer is fully insured against any risks or other problems.
 A user who attempts to activate a product must activate the product on the correct platform to activate the corresponding product, otherwise Egiftcard.ge will not be liable for any errors/inputting the product on the wrong platform or performing any invalid action.

Safekays Protection Service

Safekey Protection is a new Digital Product Certificate that protects products from being given to another or the wrong person or from being used by another person. This allows the buyer to automatically generate an official product, which can be purchased, in their (the buyer's) name, after which the product will be insured when it reaches another person, and it will be issued only to the person who directly ordered/purchased the product.

User personal information

Our registration/order pages, which are presented on the official website of egiftcard.ge, constitute confidential information. The database that processes personal information is inaccessible to any individual or legal entity, since confidential personal information, which is the basis of the user's personal information, is stored on our servers, to which no one has the principle and ability to access, since the server is intended for processing the relevant information, therefore, it is impossible to attempt to extract the user's personal information in any form. Your personal data, which you present/are presented on the site, is protected by www.egiftcard.ge CCNA.

Estimated delivery time of products

After purchasing the products presented on the website, the delivery time coefficient of the product to the customer will appear, our website automatically generates product information and sends the product to the customer, as a result, the delivery of the product will not be delayed by the specified time. If the order is not shipped within the specified time, then the delivery of the product may be delayed for 24 hours. The delivery time of the main products on the website is also short, which is a kind of convenience for our customers, however, we may also cross out transactions that require more time for identification due to your own security than is provided for in the confidential section of the website.