• support@egiftcard.ge
  • 568 81 32 23
  • Frequently Asked Questions

    This Agreement was last modified on 29th Des 2022

    How do we pay?

    At this stage, the only payment method is bank transfer. After placing your order, follow the instructions, and you can transfer money easily and quickly from your online bank.

    How do I get the product?

    Very simply, our products are known as Digital Codes, or activation codes, and you will receive the code on whichever platform you specify in the order form - to your phone number - to your e-mail.

    How will you know that I transferred the money?

    After transferring the money from the order, our bot automatically recognizes that you have paid the amount.

    Is it mandatory to create an account to place an order?

    Creating an account is not required to place an order on the site, you can place an order in seconds without one!

    Pay with Credit Card

    On our website, users have the opportunity to pay by card, quickly, easily, and most importantly, securely, receive products very quickly, and experience the advantages of online shopping!

    Question and answer

    After placing an order, on the platform you specified, in the form for receiving the code, check the box marked “I want to receive a code” (to the phone number/e-mail address – you will receive the code from the provider you have chosen).

    In phone number: The product code will be sent to your phone number automatically and you will receive it as an SMS message.

    In - E-mail: The code will be sent to the email address you provided during the order process, and the product will be delivered to the email address you entered as a notification.

    Warning
    If you are not a citizen of Georgia or simply do not own any phone number provider registered in Georgia, please specify email as the method of receiving the product to avoid various problems.

    After payment, the system will automatically generate a code, after which the code will be sent to the platform specified by the customer within 15-20 minutes or less!

    This website uses a secure API KEYOn the relevant servers of the official developers, through which the order you placed on the website is sent to our database, the database sends a request to the official code generation platform to generate the latest code for you, which you ordered on our website. All this takes a few minutes, and after this procedure, when the code is generated and the order is placed, our website will automatically send the product you purchased to the services you specified, to the phone number or e-mail address, on the platform you indicated when ordering.

    Any product listed on our website is a licensed, official activation code that is compatible with a specific licensed code provider!

    The recommended time of use of the product is from 12 to 24 hours.

    Read before you buy. Any product listed on our website has a corresponding region, for example: PlayStation Gift Card – United States is activated only on profiles registered in the USA region, you cannot activate an existing product on a profile from another region. Therefore, make sure which region profile you are using and then proceed to purchase the product!

    In accordance with the rules of our website, each user has a limit, within which the user can purchase 6 (six) products within 24 hours.

    When using our platform (purchasing), the estimated time for code delivery is 15 to 20 minutes, although this time may increase for several reasons: -

    •  – The transaction you have made may take time to process and be reflected in the database.
    •  – At the time of placing an order, the stock may be out of stock, however, the website may take time to generate the order during fulfillment.
    •  – An order placed on the website by a user may not be accepted by banking services.

    In this case you have the option to open a website Support Ticket Section

    If you order any product on our website, you will only receive an activation code. კოდს, for a specific platform, upon activation of which you will receive the specific service or currency that you purchased on the website.

      – Our website has an additional loyalty feature that will credit your personal account with discount bonus points for any placed and completed order. You can use these points immediately or accumulate them and exchange them for discounts!

    The support ticket platform allows you to directly contact the administration or technical service about any problem or even send any intermediate-level question.

    Important information!

    In the event of any technical problem, Our support can only be provided by the technical side of the website, which is available when using the aforementioned platform, to report or respond to your problem or question.