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    • Terms and conditions for the validation of gift cards intended for invalid products that have created problems of a different kind. Each point must be taken into account by the customer!

    GIFT CardsThe so-called gift cards offered for sale on our website are Gameshop – GeorgiaA product ordered for distribution by the company PlayStation Casher Gift Card and Microsoft Xbox corporation Valid card, the official representative of gift cards. Through which our side simply simplifies the way for you to quickly, easily and safely purchase gift cards/services of the existing platform.

    If you encounter any defects with the product purchased from us, which are expressed in the following: the product has already been activated (used), after activating the product, you did not receive the amount/service for the product you purchased from us, the product does not match the existing platform that you purchased, there is only one way to find out.
    If you encounter any defects with the product purchased from us, which are expressed in the following: the product has already been activated (used), after activating the product, you did not receive the amount/service for the product you purchased from us, the product does not match the existing platform that you purchased, there is only one way to find out.

    How to solve the existing problem

    First of all, if the product is invalid and cannot be activated, the product is not delivered correctly, does not correspond to the product you specifically purchased, for this you need to contact the official PlayStation Support Sector, through which you will have the opportunity to communicate with the official party. It is necessary to contact Playstation Support to clarify the problem at this link –  https://www.playstation.com/en-us/support/contact-us/?category=store&subCategory=voucher After clicking on the link, you will be given the opportunity to contact the official side and report the problem, find out when the product was activated, and if the product does not match the purchased product, you must also contact the official side via the provided link.

    When you complete the dialogue with the official party and a defect in the product, voucher, card, or any other purchased product is determined, it is necessary to send us their confirming screenshots (pictures), when you attempted to activate the product, and when the product was actually activated (information provided by the official party).

    Only in this case can we make changes to the product or even provide a full refund, this will be at the customer's discretion.

    It is necessary for the customer to provide all important details, based on the presentation of these important details, we will be able to help the existing customer as much as possible in eliminating the problem. It is necessary for the customer to write to the official side (Chat Support) through which any person can make information about any product available.

     

    Example 2:

     

    First of all, if the product is invalid and cannot be activated, the product is not delivered correctly, does not correspond to the product you specifically purchased, for this you need to contact the official Microsoft Support, through which you will have the opportunity to communicate with the official party. It is necessary to contact Microsoft Xbox live Support to clarify the problem at this link –  https://support.xbox.com/en-US/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution After clicking on the link, you will be given the opportunity to contact the official side and report the problem, find out when the product was activated, and if the product does not match the purchased product, you must also contact the official side via the provided link.

    When you complete the dialogue with the official party and a defect in the product, voucher, card, or any other purchased product is determined, it is necessary to send us their confirming screenshots (pictures), when you attempted to activate the product, and when the product was actually activated (information provided by the official party).

    Only in this case can we make changes to the product or even provide a full refund, this will be at the customer's discretion.

    First of all, if the product is invalid and cannot be activated, the product is not delivered correctly, does not correspond to the product you specifically purchased, for this you need to contact the official Microsoft Support, through which you will have the opportunity to communicate with the official party. It is necessary to contact Microsoft Xbox live Support to clarify the problem at this link –

     If the code provided to the platform does not match the product specified in the order or is not a valid product presented by our Retail-Service, unfortunately we cannot provide product validation (verification) as this is only possible with official product manufacturing companies.

    If the product has any defects, the seller is relieved of responsibility for checking and validating the product, because according to official manufacturer policies, when the product passes from retail services to the consumer, it automatically becomes the property of the individual/company/person, which the other party cannot provide.

     

    If the product is invalid, you need to contact the official party for this. Steam Client Validation Support თან.

     

     Confirming validity points and details must be sent to our official customer service email – egiftcard.ge@gmail.com.